Shipping Policy

 

USA SHIPPING

3-5 business days via Priority Mail.

 

5-10 business days via First Class/Ground Advantage shipping.

If you need guts ASAP, find a store near you or shop plush organs on Amazon. We ship from lovely North Hollywood, California.

 

I Heart Guts is not responsible for lost, stolen or misdelivered items -- that is USPS! If you have a question about the status of your order please submit a Missing Mail form with USPS by calling 1-800-ASK-USPS.

INTERNATIONAL SHIPPING

 

International shipping is 15-30 business days. VAT is included. List of countries we ship to here.

Please note we do not ship on the weekends. That's when we are busy napping and snacking in our undies.

We ship international orders via DHL. Please note that each country has its own process for filing delivery claims, and in some cases, DHL may hand off your package to a local postal or courier service for final delivery. Unfortunately, we are not notified when this occurs.

If your package appears lost, delayed, or misdelivered, you may need to contact the local delivery service directly in addition to DHL.

I Heart Guts is not responsible for lost, stolen, or misdelivered items. Once your order leaves our facility, it is in the hands of the carrier. If you experience any issues, please file a claim directly with DHL or the final delivery service in your country.