Pandemic Ship Times

I Heart Guts Ship TimesHey, how are you? We are okay. We are blessed to still be open and shipping at this crazy time. Many of our customers want to know if there will be a delay with their order. The answer is yes: our handling and ship times are experiencing slight delays in shipping plush organs due to COVID-19. USPS has added one extra day to both Priority Mail (usually 3-5 days now more like 4-7) and first class service (usually 5-10 days, now more like 6-12). Please be patient. We are short-staffed. This leads to delays. Our wholesale warehouse, which usually has a staff of 5, is down to one person to handle our teeny tiny trickle of orders to stores that carry I Heart Guts. Mike, who handles all the shipping to you, our fabulous customers at iheartguts.com, is also working alone and doing what he can. USPS is short-staffed and handling vital essential supplies for a variety of people and businesses. Again, more delays. Even the mighty FedEx is hard-pressed to guarantee ship times, as is Amazon Prime. We are doing our best to get orders out the same day. We understand that you may have a loved one who is ill or hospitalized and you are stressed. But if you can offer us patience, love and understanding, we would surely be grateful! We are sending socially distant hugs during this challenging time.

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